website terms & conditions

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The following terms are binding on you:

Welcome to harvestinghealth.com.au and thank you for shopping with us. The following terms govern your use of harvestinghealth.com.au ("our website") and your purchase of products from our website. You will also be bound by the Terms and Conditions of our service when you sign. 


Our website is owned and operated by Harvesting Health (ABN 67 207 817 419).

Shipping

Australian orders

Free shipping is available for all Australian orders over $200.

For Australian orders under $200, a $14.95 flat rate applies. 

Terms of use

The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.


You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.


You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.


If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.


We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.The information contained on this Website should not take the place of professional advice.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. By using our website, and by buying a product, via our website, you agree that you have read, understood and accepted these terms just as if you had actually signed a binding agreement to that effect. 


How do I withdraw my consent?

All our communication with you will be by email - notice of confirmation and receipt of your order, invoices and so on. You agree when you use this site and accept these terms that we can send you these kinds of emails. We comply with the Spam Act 2003 (Cth). If we send you promotional offers via email, you will be able to respond asking us not to send you offers and the like by contacting Harvesting Health at harvestinghealth77@gmail.com


Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


If you need any help, please contact Harvesting Health on 0422 220 464 or at harvestinghealth77@gmail.com.

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Prices

You can find our product prices on our website. We will update them from time to time. All prices are in Australian dollars and include GST.

Orders & payment

Your order is an offer to enter into an agreement with us. No agreement is created until your order and payment have been processed by us and we have sent you either a receipt or a notice that your chosen item is not in stock. 


You must pay in full when you place an order. Once we have confirmed your order, you are bound by it unless we tell you that what you have ordered is not in stock.


We use PayPal Express, Square and Zip to facilitate sales in our online store. They provide us with the online e-commerce platform that allows us to sell our products and services to you. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 


In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Some platforms allow us to collect, organize and use UGC (user-generated content), including, without limitation, any and all material, text, videos, photographs and information or other data (including Reviews, as defined below) submitted by you or on your behalf or your End-Users to Yotpo through the Platform (collectively, “Submitted UGC”). Submitted UGC may include opinions, product or service ratings or reviews, articles, written expressions, in any form or media, Instagram photos and/or any works of authorship created by the End-User, you or any other third party (collectively, “Reviews(s)”) and may, subject to these Terms, include any Reviews that are imported through the Platform from third-party sites (“Imported Reviews”).


As between you and Harvesting Health, all the Intellectual Property Rights (as defined above) in and to the Submitted UGC are the property of Harvesting Health and collaborating companies listed instore (appropriate permission has been received to use such IP). Harvesting Health and these companies shall retain all right, title and interest in connection therewith. 


“Intellectual Property Rights” means worldwide (a) rights associated with any patents, patent applications, patent disclosures, industrial designs, inventions and improvements (whether patentable or not), works of authorship, trademarks, service marks, logos, trade names, trade dress and goodwill rights whether or not registered, advertising and promotional material, domain names and web presence, designs and photography including copyrights and copyrightable works (including computer programs) and registrations and applications therefor, any software, algorithms, firmware, or source code, trade secrets, know-how, database rights, drawings and all other forms of intellectual property and all tangible and intangible representations and manifestations of such intellectual property (collectively, “Intellectual Property”); (b) rights analogous to those set forth in subsection (a) and any other proprietary rights relating to intangible property; and (c) divisions, continuations, renewals, reissues and extensions of the foregoing (as applicable) now existing or hereafter filed, issued, or acquired.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although we would like to advise that no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements. 

Passwords & logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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Logins

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Delivery

You can find our delivery prices on our website. We will update them from time to time.

When we confirm your order, we will notify you whether the product is in stock. We aim to ensure product is delivered within 14 days of purchase, on most occasions, product will be delivered within a few days.

Authority to leave parcels

If you would like your parcel left unattended at the time of delivery please make a note in the ‘leave us a note’ section at checkout. IMPORTANT: Should you wish to have your parcel left without a signature please note that all responsibilities to Harvesting Health are waived.

Loss or damage of items in transit

If a product is lost or damaged in transit, contact Harvesting Health and we will send you a replacement as soon as possible.


We are not responsible for any loss or damage to products after you have received them.

Order cancellation

You may cancel your order up to two working days before delivery by contacting Harvesting Health on 0422 220 464 or at harvestinghealth77@gmail.com


You cannot cancel your order just because delivery is delayed, unless the delay is unreasonable.

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If a product is out of stock

We will tell you when we expect to be able to deliver your order. While we cannot guarantee the delivery date advised by our suppliers but we will keep you up to date on their progress.

If a product is no longer available

There may be unforeseen circumstances in which it is not possible for us to supply a product. If this happens, we will cancel orders for that product. We will refund or cancel your payment. Subject to your statutory rights under the Australian Consumer Law, we are not liable for any other loss or damage arising as a result of the cancellation.

Returns policy

We endeavour to do our best to satisfy our customers, provided the issues are under our control and we will fully cooperate to assist with customer concerns. Consumer guarantees apply regardless of any express warranties to which you may be entitled under this agreement. We sell products made by other people. Where products are found to be damaged or faulty, we will pass on to you the benefit of the manufacturer's warranty for affected products.


If the goods or services we supply fail to meet a consumer guarantee, you may have rights against us. This may include the right to a repair, replacement or refund. In certain circumstances we may choose how we remedy our failure. In other circumstances, you may choose how the failure should be remedied.


You may not be entitled to a refund or replacement under the Australian Consumer Law if the good is not rejected within a reasonable period; you have lost, destroyed or disposed of the good; or the good has been damaged after delivery. You may be entitled to recover reasonably foreseeable loss or damage suffered for our failure to meet a consumer guarantee.


The following conditions will not be eligible for any credits, refunds or returns:


·  The products ordered were part of a promotion or special

·  If claims for defective products are not made within 14 days after receipt of goods (Australia only)

·  The products have been opened or the customer has sampled and does not like the products

·  The customer changes their mind or has made a mistake in their order

·  If there is a sudden change of price. Prices are subject to change without prior notice due to the dollar fluctuation exchange rates.


If you receive a damaged or faulty product, you must notify Harvesting Health on at harvestinghealth77@gmail.com


We will give you instructions for returning the product and receiving a refund or replacement. You must return the product in its original condition, and ideally in its original packaging. When we receive the product and the conditions of this returns policy have been met, we will give you a full refund or a free replacement. Refunds will be applied to the same account that you paid us from.


Please note: Harvesting Health is not responsible for the freight costs of return if the cause of return is not Harvesting Health’s fault. If credit / refund / replacement is agreed upon, this will only be issued once the original items have been returned to Harvesting Health. 


If we consider that the conditions of the returns policy have not been met (for example, if the product is not defective), we will not provide you with a refund or replacement and we will return your product to you.

We reserve the right to limit the number of times that we will accept returns from you. If we think that our products or services just won’t suit you, we will complete your latest return and advise you that you should look for an alternative service.

Copyright

Our website is our property. Our website includes copyright material, trademarks and registered trademarks which belong to us and others. You can only use it to browse and purchase our products.

Other conditions & warranties are excluded

We are not liable to you or any other person for any loss in connection with the use of our website or a linked website, or any products sold via our website. Unless expressly stated in these terms, all other implied conditions and warranties are excluded.


Where our liability cannot be excluded by law, our liability for any breach of such condition or warranty shall be limited, at our option and to the extent permitted by law to: the replacement of the products or the supply of equivalent products, the repair of the products or the cost of replacing, repairing or acquiring equivalent products; or the total purchase price paid for the products under these terms.

Disclaimer

We have done our best to ensure that the information provided on our website is accurate and current. However, we do not make any representation or warranty as to the accuracy or completeness of the information and we don't guarantee that our website is free from errors or faults. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy We accept no liability for any such inaccuracies, errors or faults. Finally, we make no warranty that any product will meet your needs.

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Changes to these terms

We may vary these terms or any information contained on our website at any time.

Privacy

When you use our website or buy a product using our website you agree that we can collect, use and disclose your personal information in accordance with our Privacy Policy. We may for example, disclose information about you to, or receive information from your credit card provider or bank.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Notices

We will send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.

Assignment

We may transfer all or part of our rights and obligations under these terms to related bodies corporate. You may transfer the benefit of our products and services but not your obligations under these terms.

Questions & contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

harvestinghealth77@gmail.comor or, via mail at: 8/21 Fortune St, Coomera, Qld, 4209